Student Withdrawal

We hate to see you go

But we understand that sometimes NOW just is not the right time to take a course or peruse a certificate program.  Life has a strange way of creeping up on you.  We hope that you will consider us again in the future for your certification needs.  Withdrawing from Great Brook is an easy process.  Simply fill out the online application for withdrawal and submit it.  Please allow our administrative team 48 hours to process your request.

You will be notified by phone or email confirming that you have been withdrawn from your registered program.  There will be an administrative fee that you will be responsible for.  In some cases, you are not entitled to a refund our your course tuition.  

Tuition Reimbursement

Students withdrawing from any first aid or CPR certification program are not entitled to a student refund.  

Students withdrawing from an online continuing education or professional development program are not entitled to a student refund

Students withdrawing from Emergency Service Instructor or Fire Officer programs are entitled to a refund of all but a $100.00 administrative fee if they withdraw no less than two (2) weeks prior to the start of the program.  The start of the program is considered the start date of the online portion of the program, not the first lab date of the program.  Students who withdraw less than 2 weeks from the start date but before the first day of the program are entitled to a fifty percent (50%) reimbursement of the program.  Students who withdraw after the start of the program are not entitled to a student refund

Students withdrawing from Emergency Medical Responder, Emergency Medical Technician, or Advanced Emergency Medical Technician program are entitled to a refund of all but a $250.00 administrative fee if they withdraw no less than two (2) weeks prior to the start of the program.  The start of the program is considered the start date of the online portion of the program, not the first lab date of the program.  Students who withdraw less than 2 weeks from the start date but before the first day of the program are entitled to a fifty percent (50%) reimbursement of the program.  Students who withdraw after the start of the program are not entitled to a student refund

Students who have received scholarships are not entitled to a refund of any of those awarded or issued funds.  

Students who are participating in payment plans are responsible to complete their financial obligations according to the student refund policies.