Terms and Conditions

First Aid and CPR Courses

Students withdrawing from any first aid or CPR certification program are not entitled to a student refund.  

Students withdrawing from an online continuing education or professional development program are not entitled to a student refund

NFPA Standards Programs

Students withdrawing from Emergency Service Instructor or Fire Officer programs are entitled to a refund of all but a $100.00 administrative fee if they withdraw no less than two (2) weeks prior to the start of the program.  The start of the program is considered the start date of the online portion of the program, not the first lab date of the program.  Students who withdraw less than 2 weeks from the start date but before the first day of the program are entitled to a fifty percent (50%) reimbursement of the program.  Students who withdraw after the start of the program are not entitled to a student refund

Public Safety Programs

Students withdrawing from Emergency Medical Responder, Emergency Medical Technician, or Advanced Emergency Medical Technician program are entitled to a refund of all but a $250.00 administrative fee if they withdraw no less than two (2) weeks prior to the start of the program.  The start of the program is considered the start date of the online portion of the program, not the first lab date of the program.  Students who withdraw less than 2 weeks from the start date but before the first day of the program are entitled to a fifty percent (50%) reimbursement of the program.  Students who withdraw after the start of the program are not entitled to a student refund

Students who have received scholarships are not entitled to a refund of any of those awarded or issued funds.  

Students who are participating in payment plans are responsible to complete their financial obligations according to the student refund policies.

The Student Financial Responsibility Agreement describes the financial obligation a student accepts when enrolling in classes at Great Brook Academy.

  1. I accept full responsibility to pay all tuition, fees and other associated costs assessed as a result of my registration and/or receipt of services. I understand my student account constitutes a financial obligation between me and GBA.
  2. I understand and agree that if a I drop or withdraw from some or all of the classes for which I register, I will be responsible for paying all of the tuition and fees in accordance with the published add/drop and withdrawal schedule. I further understand that my failure to attend class does not absolve me of my financial responsibility as described above.
  3. I understand that I am responsible for viewing and paying my student account and invoice by the scheduled due date. I further understand that failure to review my invoice does not constitute a valid reason for not paying my bill on time.
  4. I understand GBA may withhold registration, transcripts and certificates; assess late payment fees; charge interest on unpaid balances; submit unpaid debt to a collection agency; and take other steps to collect the money I owe. I agree to pay all delinquency fees, including any costs of collection, which may be based on a percentage up to 50% of the debt, and all other costs and expenses including reasonable attorney fees.
  5. I authorize GBA and their respective agents and contractors to contact me regarding my tuition and fees, including the repayment of my tuition and fees, at the current or any future cellular phone number(s), email address(es) or wireless device. I understand and agree that I am responsible for keeping GBA records up to date with my current physical addresses, email addresses, and phone numbers for purposes of continued communication regarding any amounts that remain due and owing to GBA.
  6. I understand if my overdue account is placed in collection, GBA reserves the right to report both positive and negative payment histories to credit-reporting agencies and may obtain a credit report on me at any time in the future to review my account.
  7. This agreement shall be interpreted in accordance with and pursuant to the laws of the state of New Hampshire.
  8. There is a non-refundable $250.00 deposit that must be made prior to the start the course and outside the scope of any payment plan.
  9. Students who must cancel a program are entitled to a refund of course tuition excluding the non-refundable amount if they notify Great Brook Academy no less than two weeks prior to the start of the program.
  10. Should students contact Great Brook Academy less than 2 weeks but prior to the start of the program they will be entitled to a course refund excluding the $250.00 and a $100.00 processing and administrative fee.
  11. Any student who cancels any time during or after the first day of class shall NOT be entitled to a course refund of any amount.